Serve the shipper

The freight forwarder undertakes any formalities in the transportation of different goods instead of the consignor:

1. Arrange the appropriate packaging of goods and choose the transportation route of goods by the fastest and most economical mode of transportation.

2. Recommend warehousing and distribution to customers.

3. Select reliable and efficient carriers and be responsible for concluding the contract of carriage.

4. Arrange the weighing and measurement of the goods.

5. Cargo insurance.

6. Assembly of goods.

7. Store the goods in warehouse before shipment or before distribution at destination.

8. Arrange the transportation of goods to the port, go through the formalities of customs and related documents, and deliver the goods to the carrier.

9. Obligate freight and tariff on behalf of shipper/importer.

10. Handle any foreign exchange transactions related to the transportation of goods.

11. Obtain all kinds of signed bills of lading from the carrier and deliver them to the shipper.

12. Supervise the process of cargo transportation and let shipper know where the cargo is going by contacting the carrier's agent abroad.

Serving Customs

When a freight forwarder acts as a customs agent to handle customs formalities concerning import and export commodities, he represents not only his customers, but also the customs authorities. In fact, in many countries, he has obtained permission from these authorities to go through customs formalities and is responsible to the customs. He is responsible for declaring the exact amount, quantity and name of the goods in the early-issued documents so that the government will not suffer losses in these areas.

Serving the carrier

The freight forwarder makes timely booking with the carrier, agrees on fair and reasonable charges for both the shipper and the carrier, arranges appropriate time for delivery, and resolves in the name of the shipper and the freight account of the shipper.

Serve Airlines

Freight Forwarders act as agents of airlines in the air transport industry. It is designated as the IATA agent in the rules formulated for the purpose of air cargo transport at the IATA Conference. In this relationship, it uses the airline's freight means to serve the cargo owner, and the airline pays the commission. At the same time, as a freight forwarder, it continues to serve shippers or consignees by providing services suitable for air transport.

Serve liner companies

The relationship between freight forwarders and liner companies varies according to their business. In recent years, container consolidation services provided by freight forwarders, i.e. container consolidation services, have established close links between them and liner companies and other carriers, such as railways. However, some countries refuse to pay commissions to freight forwarders, so they strive for Commission requirements worldwide. 。

Providing LCL Service

With the growth of container transportation in international trade, the freight forwarder plays the role of principal in the service of collecting and consolidating containers. The basic meaning of collecting and consolidating boxes is to gather small pieces of goods sent by several consignors from one place of shipment to several consignees from another place of destination, as a freight forwarder for the whole shipment to the destination, and to deliver the single goods to the consignees through it.

A forwarder issues a bill of lading, i.e. a sub-bill of lading or other similar receipt to the consignor of each invoice; an agent at the port of destination of the forwarder delivers the original bill of lading to the consignee. For the carrier, the forwarder is the consignor, while the forwarder's agent at the port of destination is the consignee. Therefore, the carrier issues the whole bill of lading or freight bill to the forwarder. If the consignor or consignee has special requirements, the forwarder can also provide door-to-door services for picking up and delivering goods at the place of shipment and destination.

Multimodal transport services

In the role of freight forwarder, a more far-reaching impact of containerization is his involvement in multimodal transport, which is that he acted as the main carrier and undertook to organize door-to-door freight transport under a single contract through a variety of modes of transport. It can negotiate and sign contracts with other carriers or other service providers as parties.

However, these distribution contracts will not affect the execution of multi-time transport contracts, that is to say, they will not affect the obligations of the shipper and his liability for damage and loss in the course of multimodal transport. As a multi-time intermodal operator, freight forwarders usually need to provide a comprehensive "package" of services covering all transport and distribution processes, and assume a higher level of responsibility to their customers.