Supply chain service is a business model of service, which can help enterprises achieve higher customer service level with lower operating costs and ultimately improve the profit margin of enterprises.

Supply chain services, because a high level of after-sales service can significantly improve customer satisfaction, thus retaining customers, generating more business, obtaining high-profit service contracts, improve the profitability of the company. The development of service supply chain is very fast. It has become a powerful tool for many enterprises to gain and improve their competitive advantages. Like traditional supply chain management, performance management of service supply chain is an important means to measure and improve supply chain efficiency.